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Can't even get it to let me sign up for the VPN

ejpejp
ejpejp
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I've tried twice today to sign up for the VPN. I live in the US. Each time, after I enter all my payment information and hit enter, I get a message that says only: "Something went wrong. Please try again later." No further guidance. Just "something went wrong." None of the information fields are highlighted to indicate I made an error there. Nothing to indicate I entered credit card info incorrectly. If it matters: I'm using Windows 10 and the Firefox browser. Any suggestions? Thanks!

I've tried twice today to sign up for the VPN. I live in the US. Each time, after I enter all my payment information and hit enter, I get a message that says only: "Something went wrong. Please try again later." No further guidance. Just "something went wrong." None of the information fields are highlighted to indicate I made an error there. Nothing to indicate I entered credit card info incorrectly. If it matters: I'm using Windows 10 and the Firefox browser. Any suggestions? Thanks!

All Replies (1)

Gustavo Aguilera
Gustavo Aguilera
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Hello,

Can you please make sure you are using the latest version of the Firefox browser and try again? We had some permission issue that we resolved, it should work now.

Let me know if that helps,