Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este fío arquivouse. Faga unha nova pregunta se precisa axuda.
Arquivado

I cannot connect to the internet

Thunderbird Outros
Matt replied
leegold
leegold

installed new modem-router but does not connect.It states that it is connected to my server but mail does not download.Spoke to Spectrum tech,everything is fine there and I can connect to my server email on the same internet

installed new modem-router but does not connect.It states that it is connected to my server but mail does not download.Spoke to Spectrum tech,everything is fine there and I can connect to my server email on the same internet

All Replies (1)

Matt
Matt
  • Top 25 Contributor

Mail does not use the same ports as web browsing. It would not be the first time a US based Internet service provider issued new modems/Routers that actually blocked access to mail ports by default.