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Archiving and email disappears

Thunderbird Outros
Hallow replied
Hallow
Hallow

I use thunderbird. Most recent version. I have archiving set as instructed. Worked great until a week ago. Now when I click on the archive button, the file/email disappears and is no where to be found. Gone by by...…..

I use thunderbird. Most recent version. I have archiving set as instructed. Worked great until a week ago. Now when I click on the archive button, the file/email disappears and is no where to be found. Gone by by...…..

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Chosen Solution

Are you talking about a Pop or Imap account ? What is server eg: gmail ? Is the 'Archive' folder in the same account or is it in 'Local Folders' mail account? Can you see the 'Archive' folder?

If Imap account, double check you have selected and subscribed to see 'Archive' the folder.

  • Right click on imap mail account in Folder Pane and select 'Subscribe'
  • click on 'Refresh' button
  • select/highlight the Archive folder and any of its subfolders.
  • clickon 'Subscribe'
  • click on OK


If this is gmail, then the archive folder is the 'All Mail' folder, in which case you may not want to subscribe to see it, as it hold everything sent, received, archived the lot. Archiving to gmail just means removing labels.

Hallow
Hallow Question owner

Got it. Thanks