Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

embeded videos won't load

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Sites that rely on embeded videos don't load properly. The videos usually appear as an "Unable to Connect" error, like the screenshot I uploaded as a random example. This doesn't seem to impact sites like YouTube, which host content themselves.

I tried running Firefox in safe mode, but this didn't change anything.

Sites that rely on embeded videos don't load properly. The videos usually appear as an "Unable to Connect" error, like the screenshot I uploaded as a random example. This doesn't seem to impact sites like YouTube, which host content themselves. I tried running Firefox in safe mode, but this didn't change anything.
Capturas de pantalla anexas

All Replies (2)

more options

Oh yes, I am also using the latest version of firefox (65.0.2)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}