deleted contacts are still showing in the adressbook
I can delete contacts I no longer want or need till the cows come home, they stilll come back. And this has nothing to do with the adressbook, I tried all that trizillions of time.
It is not working.
All Replies (8)
The only place contacts exist in Thunderbird is the address book. The only place you can delete a contact is in the address book. So your comment that what ever your problem is has nothing to do with the address book makes no sense.
What is your real issue? What is not working?
deleted contacts are still showing in the adressbook
the adressbook is working ok!
I can delete the contacts, there gone, next day there back!
Which address book are they displaying in ? All Address Books? Personal Address Book? Collected Address Book? Another address book created by you? Or A Mac Address Book ?
Which address book are you deleting them from?
If it is a mac address book, then you may only be able to delete them from the actual mac address book - not the one visible in Thunderbird.
No Mac, or I would have mentioned that.
All adressbooks!
mostly used "personal adressbook".
there are NO entries in "outlook adressbook".
some of the reappearing contacts habe been deleted for several years, but they still keep coming back.
which is annoying when writing emails and take up space needed.
I delete them today, and they are gone.
I switch on the pc tomo to work, contacts are all back.
I have heard of newly added contact that disappear due to address book corruption. This could be related. One of the volunteers is up on how to fix that. Hopefully he will see this and chime in. There are some articles on how to fix when I search the subject but I have no experience to recommend.
If your address book is corrupted and can't retain changes, there is a way to repair it:
https://support.mozilla.org/en-US/questions/1165735#answer-981667
TRy these two options: In Thunderbird
- 'Help' > 'Restart with addons disabled'
Test deleting contacts Restart Thunderbird in Safe Mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Are contacts deleted or did they reappear?
If all is good and contacts did not reappear then it is possible one your addon extensions is causing an issue.
You will need to restart Thunderbird as normal and then disable one addon extension at a time, restarting Thunderbird each time and then testing the delete of contact until you have discovered which addon is causing a conflict. The add-on "confirm before delete" has been known in the past to cause an issue. It may need updating or perhaps it no longer functions correctly with the new Thunderbird version.
If the above did not work then try the following:
In Address Book
- Select 'Personal Address Book'
- 'Tools' > 'Export'
- Save file as type LDIF file and call it something like 'CopyPAB'
- Save it somewhere simple like the desktop.
In Thunderbird
- 'Help' > 'TRoubleshooting Information'
- click on 'Open Folder' button
A new window opens showing the contents of your 'profile name' folder.
- Exit Thunderbird now - this is important
If you want you could copy the 'profile name' folder as a backup.
The 'Personal Address Book' is called 'abook.mab'
- Scroll down, locate and delete 'abook.mab' file - do not worry as you have already exported that file as LDIF file.
In Thunderbird
- Click on 'Address Book
- Tools > Import
- select 'Address Books and click on 'Next
- select 'Text file (LDIF, .tab, .csv, .txt) and click on 'Next
- select the 'CopyPAB' file which you exported earlier.
- click on 'Open'
The file will get imported and will appear as a new address book called 'CopyPAB'.
A new empty 'Personal Address Book' will get created. You could use the 'CopyPAB' address book or you could move contacts back into the new Personal Address Book. Do this in several batches - not all in one go.
You can then delete the 'CopyPAB' address book if not required.
It would seem the advise I have just given was just posted by sfhowes :)
Toad-Hall modificouno o
Geez thanks guys
Will try and report back