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I am being told by my banking website I am using a old version of firefox but It shows I am using ver.58 why is this

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refishman
refishman

I went to prospect bank and it says I cant access my billpay because I am using a old version of firefox but I have upgraded it to latest version need to know what to do to fix this it says I am using version 21 of firefox

I went to prospect bank and it says I cant access my billpay because I am using a old version of firefox but I have upgraded it to latest version need to know what to do to fix this it says I am using version 21 of firefox

Chosen solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 21. probably some sort of toolbar or adware has overwritten it. please see here in order to reset the user-agent settings in firefox and fix this problem: How to reset the default user agent on Firefox

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philipp
philipp
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Chosen Solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 21. probably some sort of toolbar or adware has overwritten it. please see here in order to reset the user-agent settings in firefox and fix this problem: How to reset the default user agent on Firefox