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I already sent you a message detailing my problems, why didn't you answer that query?

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  • 3 have this problem
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  • Last reply by Happy112

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I switched on my computer and my old Firefox is gone with all the toolbars and useful stuff I created for shortcuts, where has it gone, how do I get it back, and why has my Firefox been updated while chucking out all the useful stuff.....?

I switched on my computer and my old Firefox is gone with all the toolbars and useful stuff I created for shortcuts, where has it gone, how do I get it back, and why has my Firefox been updated while chucking out all the useful stuff.....?

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Hi,

If you can't find all of your bookmarks and bookmark folders in Firefox Quantum (version 57), try this solution:

  1. Click on the Library 57 library icon icon on your Firefox toolbar.
  2. Click on Bookmarks, then click on Bookmarking Tools.
  3. Click on Add Bookmarks Menu to Toolbar.
    • A Bookmarks Menu Bookmark Menu icon (star on tray) icon will be added to your toolbar.
  4. Click on the new Bookmarks Menu icon. You should get the same Bookmarks Menu as in earlier Firefox versions.

Let us know if this solves the problem.

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The header of your post :

"I already sent you a message detailing my problems, why didn't you answer that query? "

This is the only question you've posted on this forum ..... (?)


Seperate issue : Your system details show that you need to update your Adobe Flash Player, so would you please uninstall your current version and install the latest version, which is 28.0.0.137

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.