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Firefox crashes

  • 3 respostas
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

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FireFox just crashed and didn't give me the option to send details to Mozilla. I thought I copied the crash so that I could paste it here, but it would seem that I didn't. I usually have no problems sending crashes. I am on OSX 10.13.2 and running FireFox Nightly. Don't really know what the problem is here, but I'm having lots of issues right now. Thanks Mozilla.

FireFox just crashed and didn't give me the option to send details to Mozilla. I thought I copied the crash so that I could paste it here, but it would seem that I didn't. I usually have no problems sending crashes. I am on OSX 10.13.2 and running FireFox Nightly. Don't really know what the problem is here, but I'm having lots of issues right now. Thanks Mozilla.

Chosen solution

Note these things can always happen if you use an unstable alpha1 Nightly build. Sometimes its gets fixed quickly with a respin in case it affects many users and sometimes it can take longer. First step in such cases it to check out whether a new profile works. See also the daily threads in the mozillaZine Builds forum.

Ler a resposta no contexto 👍 0

All Replies (3)

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Do you see the crashes if you type about:crashes in the address bar?

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Chosen Solution

Note these things can always happen if you use an unstable alpha1 Nightly build. Sometimes its gets fixed quickly with a respin in case it affects many users and sometimes it can take longer. First step in such cases it to check out whether a new profile works. See also the daily threads in the mozillaZine Builds forum.