global search: returns a hit, but when clicking on hit, message says cannot be found
global search: returns a hit, but when clicking on hit, screen says "cannot be found"
Chosen solution
kkayser said
global search: returns a hit, but when clicking on hit, screen says "cannot be found"
If you got a search result hit, then by definition, no question, you MUST have global-messages-db.sqlite file SOMEWHERE on your system. If it did not exist, then you would not have gotten any hits. And in fact, you wouldn't even be presented with a search field, as seen in https://support.mozilla.org/en-US/kb/global-search
On the infinitesimal chance that the file does not exist and you get results like you describe, then if you put in a string like zzzzzzzzzzzzzz that doesn't exist in your mail it should return a message hit but then clicking to access the "found" message fails, no?
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Try to rebuild the global database. https://support.mozilla.org/kb/rebuilding-global-database
According to help, I am to delete this file
global-messages-db.sqlite.
a search of my entire hard drive finds no such file.
the "show hidden files option" was already checked.
Zenos posted a link to a support article above. The article will help you to locate your profile folder. The file global-messages-db.sqlite is in your profile folder.
The file: global-messages-db.sqlite does not exist anywhere on my C: drive
No one said it must be on your C:\ drive. It's in the Thunderbird profile. Where the profile is located I don't know.
The C: drive is the only active drive on my computer. I found the profile; the file is not there. I then searched the entire drive; the file is not there.
Then may be you're talking about something different than Global Search? Please clarify. If you do have Global Search turned on, then there will be a file global-messages-db.sqlite in your profile.
How many times do I have to write this:
global-messages-db.sqlite
Does not exist on my hard drive. It is not in the profile or anywhere else!!!!!
Chosen Solution
kkayser said
global search: returns a hit, but when clicking on hit, screen says "cannot be found"
If you got a search result hit, then by definition, no question, you MUST have global-messages-db.sqlite file SOMEWHERE on your system. If it did not exist, then you would not have gotten any hits. And in fact, you wouldn't even be presented with a search field, as seen in https://support.mozilla.org/en-US/kb/global-search
On the infinitesimal chance that the file does not exist and you get results like you describe, then if you put in a string like zzzzzzzzzzzzzz that doesn't exist in your mail it should return a message hit but then clicking to access the "found" message fails, no?
Wayne Mery modificouno o
Thank you everyone. this time Windows found it. The search now seems to work ok.