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My email isnt downloading. It just stopped. says I have emails, none download. other account works

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  • 6 have this problem
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  • Last reply by Branvixia

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my email: bathomure@gmail.com isn't downloading messages since June 28th. My wives email: kkthomure@gmail.com works fine. It says that I have 29 emails to download, but it never downloads them.

my email: bathomure@gmail.com isn't downloading messages since June 28th. My wives email: kkthomure@gmail.com works fine. It says that I have 29 emails to download, but it never downloads them.

Chosen solution

try disabling your email scanning component in your anti virus and rebooting.

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Chosen Solution

try disabling your email scanning component in your anti virus and rebooting.

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How do you do this?