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Firefox Changes my homepage on start

  • 6 respostas
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

jonial
jonial
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After the last update whenever I restart Firefox my Homepage has been changed to "Mozilla Homepage". I then go through the process of changing it back which works perfectly when Firefox is running but when I close Firefox and then re-open it the Homepage has been changed. Is there a cure for this apart from uninstalling Firefox and using Google Chrome ?

After the last update whenever I restart Firefox my Homepage has been changed to "Mozilla Homepage". I then go through the process of changing it back which works perfectly when Firefox is running but when I close Firefox and then re-open it the Homepage has been changed. Is there a cure for this apart from uninstalling Firefox and using Google Chrome ?

Chosen solution

I have cured this problem. I completely uninstalled Firefox and then re-installed it Thank you to all who reponded

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All Replies (6)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi jonial, what is the address of that home page? If it's not shown in the address bar, you can extract that using the Page Info dialog. Either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info
  • (menu bar) Tools > Page Info
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, then the General icon

To copy the address, you can triple-click it to select it fully then use either Ctrl+c or right-click > Copy.

This article lists various things to check for sessions that get changed or reverted between sessions: How to fix preferences that won't save. However, depending on the specific page you get, one of the potential culprit may be more likely than the others...

jonial
jonial Question owner
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Hi jscher2000 The address of the page is :- https://support.mozilla.org/en-US/kb/page-info-window-view-technical-details-about-page?eu=1&redirectlocale=en-US&as=u&redirectslug=Page+Info+window&utm_source=inproduct#General

This appears to be the default home page. I have tried various suggested solutions but my prefered homepage which is www.google.co.uk does not get saved but is overwritten by Firefox

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi jonial, it seems you somehow ended up in a help article. I'm attaching a screen shot of the built-in Firefox home page and how its address appears in the Page Info dialog. Is that the one you're getting?

If you go the Options page when this happens, what is your startup setting? For example, is your home page erased and Firefox shows the italic placeholder text shown in the attached screenshot?

In that case, please see the article I mentioned earlier listing possible explanations for your preferences to get erased or rolled back between sessions: How to fix preferences that won't save.

jonial
jonial Question owner
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Chosen Solution

I have cured this problem. I completely uninstalled Firefox and then re-installed it Thank you to all who reponded

FredMcD
FredMcD
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That was very good work. Well done.