Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

error message XUL Runner re: Platform version 45.3.0

  • 3 respostas
  • 1 has this problem
  • 5 views
  • Last reply by Matt

tink12
tink12
more options

I can't even open Thunderbird! I'm totally locked out. I tried rebooting, but no help. Surely my computer wouldn't allow it up update to something that's incompatible to it! I want to go back to the previous version! The rest of the message says: MinV>=45.2.0 MaxV<=45.2.0

I can't even open Thunderbird! I'm totally locked out. I tried rebooting, but no help. Surely my computer wouldn't allow it up update to something that's incompatible to it! I want to go back to the previous version! The rest of the message says: MinV>=45.2.0 MaxV<=45.2.0

Chosen solution

Please reinstall using a download from getthunderbird.com

Ler a resposta no contexto 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Try safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

tink12
tink12 Question owner
more options

That won't work either - I get the same message when I try to do Safe Mode with the shift key while opening the application.

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

Chosen Solution

Please reinstall using a download from getthunderbird.com