Scrolling through a web page the display will show lines down the page
Following an update of Firefox, when I display a web page the display will be normal for a page or two and then I will see straight lines extending to the bottom. A refresh will sometimes help but not eliminate the problem. I am a windows user and downloaded windows non-64 bit.
Chosen solution
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Click the menu button
and select Options on Windows or Preferences on Mac or Linux.
- Select the Advanced panel and then the General tab.
- Uncheck Use hardware acceleration when available.
- Restart Firefox and see if the problems persist.
Did this fix your problems? Please report back to us!
If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:
Thank you.
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Chosen Solution
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Click the menu button and select Options on Windows or Preferences on Mac or Linux.
- Select the Advanced panel and then the General tab.
- Uncheck Use hardware acceleration when available.
- Restart Firefox and see if the problems persist.
Did this fix your problems? Please report back to us!
If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:
Thank you.
hi, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this could help us resolve the issue for other affected users. thank you