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can't see thumbnails for the themes

  • 2 respostas
  • 2 have this problem
  • 6 views
  • Last reply by LadyTaz

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I can not see the thumbnails for the themes on the theme website. It is hard to choose something, if you can't see what you are getting. I have re-installed firefox, but it did not fix the problem. Can anyone help? Thank you

I can not see the thumbnails for the themes on the theme website. It is hard to choose something, if you can't see what you are getting. I have re-installed firefox, but it did not fix the problem. Can anyone help? Thank you

Chosen solution

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions".

Check "Tools > Page Info > Media" for blocked images

  • Select the first image and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Check permissions.default.image on the about:config page to make sure it is default (1).


If you use extensions ("3-bar" menu button or Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

See also:

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Chosen Solution

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions".

Check "Tools > Page Info > Media" for blocked images

  • Select the first image and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Check permissions.default.image on the about:config page to make sure it is default (1).


If you use extensions ("3-bar" menu button or Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

See also:

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One of the places you told me to go to for help has fixed the problem. Thank you for your help