Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook and Mozilla Help pages doesn't load properly, but Youtube and other pages load properly

  • 1 resposta
  • 3 have this problem
  • 6 views
  • Last reply by philipp

more options

When I want to log on Facebook, the page doesn't load properly. Facebook and Mozilla Help page have this problems. YouTube, for example, is totally ok. I deleted cookies and caches, I unistalled the browser, I refreshed it, but none of solutions worked. Please help.

When I want to log on Facebook, the page doesn't load properly. Facebook and Mozilla Help page have this problems. YouTube, for example, is totally ok. I deleted cookies and caches, I unistalled the browser, I refreshed it, but none of solutions worked. Please help.

Chosen solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

Ler a resposta no contexto 👍 1

All Replies (1)

more options

Chosen Solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/