Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yahoo and Gmail have blocked my e-mail. They want a new browser. What do you suggest?

more options

I have blocked Google Chrome and Google updates as they are intrusive and take up too much space. They leave behind dozens of cookies anytime they are used. Now Google and yahoo will not let me access my e-mail unless I get a new browser. Is this legal? Which new browser to you suggest?

I have blocked Google Chrome and Google updates as they are intrusive and take up too much space. They leave behind dozens of cookies anytime they are used. Now Google and yahoo will not let me access my e-mail unless I get a new browser. Is this legal? Which new browser to you suggest?

All Replies (2)

more options

What error messages do you see?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I think you are saying that when you try to use Firefox for Yahoo mail or Gmail the sites say that Firefox will not work there. I understand you don't like cookies, but nearly every site that requires a login will require that you allow cookies at least for as long as it takes to complete your session. Then you can remove those cookies.

Could you try these cookie settings to see whether it helps:

"3-bar" menu button (or Tools menu) > Options > Privacy

If necessary change to:

"Firefox will: Use custom settings for history"

[X] Accept cookies from sites Accept third party cookies: Always Keep until: I close Firefox

If you created site-specific blocks for mail.google.com or google.com or mail.yahoo.com or yahoo.com, you can remove those by clicking the Exceptions button to the right of those cookie settings and finding them on the list there.

Any improvement?