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Firefox crashing on HTC One M8 with Android 5

  • 3 respostas
  • 10 have this problem
  • 5 views
  • Last reply by philipp

Installed Android 5 last night on my M8 from Verizon and while the install went fine, when I tried to launch Firefox this morning it crashed right after launch. I removed the app, thinking maybe it was a config issue with the browser or a sync problem and a new install still crashed. I tried Firefox beta and that crashed as well. My phone is NOT rooted and I haven't had an issue with any other app yet.

I've had to resort to Chrome and I'm not happy with it, so please look into the issue so I can use Firefox again.

Installed Android 5 last night on my M8 from Verizon and while the install went fine, when I tried to launch Firefox this morning it crashed right after launch. I removed the app, thinking maybe it was a config issue with the browser or a sync problem and a new install still crashed. I tried Firefox beta and that crashed as well. My phone is NOT rooted and I haven't had an issue with any other app yet. I've had to resort to Chrome and I'm not happy with it, so please look into the issue so I can use Firefox again.

Chosen solution

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.

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All Replies (3)

hi froinlaven, sorry about this issue - mozilla's developers are aware of this problem and a patch is in the working, hopefully to be released soon. if you want to, you can follow along the progress in bug #1140830...

Thanks philipp

Chosen Solution

hi again, the update to firefox 36.0.2 addressing the start-up crash on your device should now be available in the google play store.