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firefox window only shows half view, not a problem in IE

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  • 1 has this problem
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  • Last reply by cor-el

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When I open firefox in my new ASUS notebook, the lower half ofw the window shows a blurred vision of the background picture. How can I get the full window back, please? I uninstalled and re-installed firefox without a result.

When I open firefox in my new ASUS notebook, the lower half ofw the window shows a blurred vision of the background picture. How can I get the full window back, please? I uninstalled and re-installed firefox without a result.
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hello kenorrha36, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

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You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window