Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 respostas
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

bp-7c0d6040-df10-42f1-b83b-a8c202140923

OSX 10.6.3. Firefox up to date. Installed plugins (all up-to-date): Thumbnail zoom plus, Colorific, adblock plus, element hiding helper, tab mix plus. Theme: Black Tapestry.

Flash is NOT installed

bp-7c0d6040-df10-42f1-b83b-a8c202140923 OSX 10.6.3. Firefox up to date. Installed plugins (all up-to-date): Thumbnail zoom plus, Colorific, adblock plus, element hiding helper, tab mix plus. Theme: Black Tapestry. Flash is NOT installed

All Replies (4)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

You can check for corrupted and duplicate fonts and other font issues:

more options

Thank you both for your replies, I will try both solutions but the crash is fairly random so I won't know for sure.

Can you tell me how and why you came to these conclusions? What specifically in the crash log tipped you off? Please don't worry the technical aspects of your response, I am fairly computer literate.

Thanks!

more options

Some issues are caused by Hardware Acceleration.

Some by add-ons or user settings. Safe mode disables all of these.