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Certain website does not load page on the first time in Firefox 31

  • 6 respostas
  • 3 have this problem
  • 105 views
  • Last reply by MBR9743

MBR9743
MBR9743
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Hello, When I start Firefox 31 after loading Windows or again after clearing internet cache, this particular bookmark of mine " http://mdotnetpublic.state.mi.us/drive/ " won't load the web page. All you see is a blank screen and a spinning wheel.

However, if I click on the reload button the page then loads correctly. I don't have this problem with any of my other bookmarks.

Does anyone know what the problem might be? Thanks for your help.

MBR9743

Hello, When I start Firefox 31 after loading Windows or again after clearing internet cache, this particular bookmark of mine " http://mdotnetpublic.state.mi.us/drive/ " won't load the web page. All you see is a blank screen and a spinning wheel. However, if I click on the reload button the page then loads correctly. I don't have this problem with any of my other bookmarks. Does anyone know what the problem might be? Thanks for your help. MBR9743

All Replies (6)

firefoxbob2
firefoxbob2
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Hi Mbr9743, I'm sorry to hear that you having that problem with Firefox. Could I recommended updating to Firefox 32? If you don't want to update, or in the unlikely event that does not work, check this page . It gives some VERY helpful information on how to fix this problem. If none of that works for you let us know and we will make sure this is taken care of.

MBR9743
MBR9743 Question owner
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Thank you firefoxbob2 for replying. I upgraded to Firefox 32 and now my certain bookmarked site opens correctly the first time!

Thanks again. Mbr9743

cor-el
cor-el
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  • Top 10 Contributor
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If it happens again then try to reload the web page and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
MBR9743
MBR9743 Question owner
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Hi cor-el, Yes the problem has reappeared, so I tried bypassing the cache for my Windows computer as you suggested: Hold down the Shift key and left-click the Reload button, or "Ctrl + Shift + R" (Windows) I then clicked on my bookmark (http://mdotnetpublic.state.mi.us/drive/ ) and I still see a blank screen and a spinning wheel. This seems to go on indefinitely. But like before I posted the question, when I click the reload button it forces the page to load right away.

[running Firefox 32]

I appreciate your quick responses, and look forward to more suggestions. I'll also search the support pages for information about my problem.

Thank you. Mbr9743

cor-el
cor-el
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  • Top 10 Contributor
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You can open the Web Console (Firefox/Tools > Web Developer) in the current tab and go to the Network tab before clicking the bookmark to open the link. You can check if any content fails to load and has a file size 0 (zero).

cor-el modificouno o

MBR9743
MBR9743 Question owner
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Hi cor-el, It appears that my add-on security extensions caused the problem with mdotnetpublic.state.mi.us/drive/ and also sourceforge.net which I noticed too. They load quickly now as do other sites on the first instance.

The Web Console > open a link did not show any file size of 0 bytes. Thanks for suggesting this. I'll use this method if I run into future problems.

For now, my problem is SOLVED with Firefox 32 Thanks very much for all your support.

Mbr9743