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Synchronising problems

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  • Freagra is déanaí ó SuMo Bot
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Hi,

I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached)

I can’t find anywhere in my Firefox browser settings this app!

Help!!

Hi, I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached) I can’t find anywhere in my Firefox browser settings this app! Help!!
Attached screenshots

All Replies (1)

Skip that QR thingy and just sign into your account.

Cuir ceist

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