Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

How do I escalate the presence of a malicious extension for removal from the store?

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a com… (tuilleadh eolais)

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

Asked by RealDeer 8 nóiméad ó shin

book marks

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you … (tuilleadh eolais)

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you PLEASE help??

Asked by ceezeeski 24 nóiméad ó shin

My pc keeps freezing

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and … (tuilleadh eolais)

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and was using up 100% of my Core i7 CPU. I was on YouTube at the time.

I'd like to stay with Firefox as I have been using it for years, but this is happening all too often. Is there a way to limit the number of instances that it will generate?

Asked by kcourcey1 33 nóiméad ó shin

Netflix

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in… (tuilleadh eolais)

Hi there. The Netflix homepage is no longer displayed properly. Only the headlines are visible without the thumbnails (see screenshot 1). Netflix is properly displayed in screenshot 2 which was taken in an other browser. Can somebody please help me to solve this problem. Many thanks.

Asked by FirefoxHuskey 1 seachtain ó shin

Last reply by FirefoxHuskey 34 nóiméad ó shin

Window menu sort order

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each … (tuilleadh eolais)

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each window. A while back, FF started sorting – and re-sorting! – the list of open windows alphabetically according to the Tab that is currently active in each Window. This means that the window appears in different places in the Window menu list according to the name of the Tab. I DO NOT LIKE THAT because the it makes the Window hard to find.

Is there any way to set this to operate the way it used to - keeping the Window list in the order first opened, regardless of which Tab is open?

Asked by cak 1 uair ó shin

I have one laptop on which I am no longer able to obtain AI search results using Google. I cannot find what setting has been turned off..

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been tellin… (tuilleadh eolais)

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

Asked by ctorres10 2 uair ó shin

No audio on you tube

I had to get a replacement keyboard,and it worked for a while , And then about a week ago, no volume on you tube,google ,but i have audio on mirosoft edge. Checked volume… (tuilleadh eolais)

I had to get a replacement keyboard,and it worked for a while , And then about a week ago, no volume on you tube,google ,but i have audio on mirosoft edge. Checked volume setting's over several times. An advisor told me ,that the logitech keyboard maker,installed optional driver's , that could have caused this? I searched device manager ,to uninstall but didn't find it?

Asked by ts260834 17 uair ó shin

How do I prevent Firefox from modifying my settings (with defaults) when I enable sync?

Whenever I install a new system with a GUI — which is quite often as the responsible for the network — it's unavoidable to have Firefox on it since is hit and miss with u… (tuilleadh eolais)

Whenever I install a new system with a GUI — which is quite often as the responsible for the network — it's unavoidable to have Firefox on it since is hit and miss with uBO and the Chromium ones.

Except for the pages that load automatically on install, before I open the first page, and before I enable sync; I make sure to match my settings on other Firefox instances first. I even set several in about:config too; namely anything related to QUIC/HTTP3, encrypted DNS, and this relentless need Firefox has to navigate automatically to the HTTPS version of a domain as if they were always the same site. Technically speaking, they're not even the same server but I digress, when I finally enable sync it reverts all* the settings to defaults again.

I thought this was synced down from somewhere but recently I installed Firefox on an older system, I did the ritual with the settings, the candles, the about:config, the dead cat, y'know… the whole thing, and enabled sync. But what it actually happened was; I only logged in. Sync remained off. It read something like "sync off" in the setting next to the big blue button to turn it on.

Before I click the button, I opened a new window, and went to the settings again to make sure that the settings on the current window weren't stale. I noticed the reversal had already happened. Despite nothing had been synced I already was back to defaults.

I changed them back.

When I clicked on the button, the usual selection of things I sync was already done, I just had to confirm it and that was all. Once it finished, my settings were change to defaults… again! Albeit to a much lesser degree. The password manager turned itself on again, but not all the checkboxes below the main setting, one of the two Recommend, something-something while I browse was turned back on, I think Show search suggestions in address bar results was turned on too, and I don't remember if the settings for Firefox Home were changed, they often are, I don't use it at all, but it's rather easy to accidentally have the shortcuts from that page to prepopulate in the address bar drop down.

There must be one setting that prevents this, on Windows I think I have it under control (Firefox is preinstalled and preconfigured through Active Directory), that would be awesome if anybody actually used Windows, we only have it because our accounts are in Active Directory, but it does prove that it can be controlled. Most of the settings that have disappeared from Firefox are still available to Enterprise administrators and then some …which is a bit telling from the browser that allegedly champions privacy.

I want Firefox to let me navigate to "dangerous sites", so I learn early from my mistakes, not later when these protections have made me careless and it's riskier; to keep remembering on my own to keep my passwords fresh, not have that software crutch that relies on a third party service; to be a browser, not my operative system.

Although I'm not a dev, you can get as technical as you want, no need to dumb it down; if I don't understand it, I will be happy do my homework, just tell me how, please (and thanks.)

  • not all but it feel like it: it's mostly those that use Mozilla's hosted services, I believe, such as the password manager and the like.

Asked by senseivita 2 uair ó shin

Cannot access Facebook or Amazon from my PC.

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says somet… (tuilleadh eolais)

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says something like using Google or such when I have my default set to Firefox ( And I confimed that it is set as such). I can click on a tab or reach anything else ok. Also, those two are accessible through Chrome or Edge ok on here and also on my phone and tablet.I have cleared cache and such multiple time and removed extensions. It is just those two sites on this device on Firefox. I think there was an update recently too.. Thanks for an assistance anyone can give. Cherry

Asked by cherryberry 2 uair ó shin

Firefox autocomplete warning

I was using the Firefox browser on Windows 11 desktop to make a donation. When prompted for my name and address I had Firefox autocomplete the fields on the form. When … (tuilleadh eolais)

I was using the Firefox browser on Windows 11 desktop to make a donation. When prompted for my name and address I had Firefox autocomplete the fields on the form. When I went to click donate I noticed that Firefox autocomplete had changed my donation amount to my phone number which resulted in a 5 billion dollar donation amount. Can you tell me how this happened?

Asked by tahoe_mike 2 uair ó shin

fire fox is slow loading pages. back up edge is fast as ever

My fire fox which I have used for years is loading page very slowly and then freezes some times but just tried my Edge Browser and its as fast as my fire fox years ago.… (tuilleadh eolais)

My fire fox which I have used for years is loading page very slowly and then freezes some times but just tried my Edge Browser and its as fast as my fire fox years ago. what can I do to speed it up

Asked by Aeon753 2 uair ó shin

Deactivate long press

My Samsung tablet has a "ghost touch" issue - as a solution, I activated a "long press" setting (0.2 seconds). Unfortunately, this clashes with Firefox settings: When I o… (tuilleadh eolais)

My Samsung tablet has a "ghost touch" issue - as a solution, I activated a "long press" setting (0.2 seconds). Unfortunately, this clashes with Firefox settings: When I open a link or a page on Firefox, the browser registers only a small scrolling action and then stops registering other actions. I'm down to the point where Firefox is my default browser but I need to find Chrome from the depths of my setup if I need to open something in a pinch - or, in this case, using the syncing function to get the page from the tablet to my smartphone. Is there a way to deactivate custom long press settings on Firefox? Thank you.

Asked by a.porru22 3 huaire ó shin