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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My Account

Lillie McPhee
Lillie McPhee

I have had this account several years and never had a problem, today just now I have two different email accounts. I use my account [edited] @gmail.com for verifying but I use my desktop computer and that email is [edited] @outlook.com. I noticed that that email was entered incorrectly. I was afraid that email may have been hacked. I did not see and option for me to make the correction.

I have had this account several years and never had a problem, today just now I have two different email accounts. I use my account [edited] @gmail.com for verifying but I use my desktop computer and that email is [edited] @outlook.com. I noticed that that email was entered incorrectly. I was afraid that email may have been hacked. I did not see and option for me to make the correction.

Athraithe ag James ar

All Replies (2)

markwarner22
markwarner22

No one on here can fix or access your account or your online email accounts. If the resets doesn't work those are lost accounts at this point.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Hi Lillie, are you saying that the typo address is a "secondary" email address on your Mozilla account? If so, you should be able to remove it (see image attached).

Most likely, the owner of that address (if any) wasn't able to connect to your account because they wouldn't know your password.

For more background: Add a secondary email address to Mozilla accounts