Account locked for security reasons
My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?
All Replies (4)
Hi Abhirang, could you check the following article and see whether this matches up with the problem you're seeing:
My sign in was blocked for security reasons on Mozilla account
jscher2000 - Support Volunteer said
Hi Abhirang, could you check the following article and see whether this matches up with the problem you're seeing: My sign in was blocked for security reasons on Mozilla account
Already saw it, didn't see any mail regarding that, nor did I see the contact support button.
The Contact Support button links to a different part of this site (Mozilla Account instead of Firefox):
https://support.mozilla.org/questions/new/mozilla-account/form
jscher2000 - Support Volunteer said
The Contact Support button links to a different part of this site (Mozilla Account instead of Firefox): https://support.mozilla.org/questions/new/mozilla-account/form
Thanks, will post an update when its resolved(hopefully soon).
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