Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

websites are not showing graphics after installing and uninstalling an add on

  • 4 fhreagra
  • 0 leis an bhfadhb seo
  • Freagra is déanaí ó Christie S

more options

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Réiteach roghnaithe

Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:

Disable high contrast mode in Firefox

If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.

Read this answer in context 👍 1

All Replies (4)

more options

Hello! Try reinstalling your browser. (If you don’t know, Control Panel/Programs and Features/Firefox/delete/uninstall), then download firefox through another/built-in browser. !IMPORTANT! Your passwords will be saved if you are logged into your Mozilla Account. Use it :)

Athraithe ag BunnyGe ar

Helpful?

more options

Helpful?

more options

Réiteach Roghnaithe

Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:

Disable high contrast mode in Firefox

If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.

Helpful?

more options

Thanks so much jscher2000!!! This worked! Looks like things are back to normal! You are my Hero!!!

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.