websites are not showing graphics after installing and uninstalling an add on
Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie
Réiteach roghnaithe
Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:
Disable high contrast mode in Firefox
If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.
Read this answer in context 👍 1All Replies (4)
Hello! Try reinstalling your browser. (If you don’t know, Control Panel/Programs and Features/Firefox/delete/uninstall), then download firefox through another/built-in browser. !IMPORTANT! Your passwords will be saved if you are logged into your Mozilla Account. Use it :)
Athraithe ag BunnyGe ar
What is wrong with the graphics?
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
Réiteach Roghnaithe
Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:
Disable high contrast mode in Firefox
If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.
Thanks so much jscher2000!!! This worked! Looks like things are back to normal! You are my Hero!!!