Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

how do I open an inserted disc ?

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

more options

I can feel the spinning vibration, but nothing opens. I've done it many times before...but obviously I am doing something wrong now...

I can feel the spinning vibration, but nothing opens. I've done it many times before...but obviously I am doing something wrong now...

All Replies (3)

more options

Do you mean a CD or DVD in your computer's optical drive?

Try using Windows Explorer, not Firefox, to work with local disks. You can pop up a Windows Explorer window by holding down the Windows key and tapping E.

more options

Also, your Firefox provided a rather odd combination of identifying information. It said:

  • Operating System = Windows XP
  • Firefox version = 53.0

If you have Windows XP, the last version designed to run on your OS is the Extended Support Release of Firefox 52. See: Firefox has ended support for Windows XP and Vista.

If you have a newer version of Windows, Firefox 53 is very out-of-date now. See: Update Firefox to the latest release.

If all that information is wrong, see: How to reset the default user agent on Firefox.

more options