Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

pc converter by my way has taken over my firfox how can I get rid of it

  • 1 freagra
  • 17 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó philipp

more options

I have uninstalled & reinstalled Firefox but the PC Converter by MyWay keeps coming up. Not sure where this came from. I did not download this PC Converter so I cannot uninstall through programs . IHow do I get rid of this

I have uninstalled & reinstalled Firefox but the PC Converter by MyWay keeps coming up. Not sure where this came from. I did not download this PC Converter so I cannot uninstall through programs . IHow do I get rid of this

Réiteach roghnaithe

hello, you have malicious addons present, please perform all these steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 8

All Replies (1)

more options

Réiteach Roghnaithe

hello, you have malicious addons present, please perform all these steps:

  1. refresh firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware