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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can't access scheduler in US Airways site

  • 2 antwurd
  • 4 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan cor-el

almavoss
almavoss
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I fill out all of the info to book a flight and then click on search and nothing happens. Websites for other airlines work fine. I called US Airways and they said there is some setting in Firefox that is preventing my access to the scheduling search. I tried the access from Internet explorer and all worked fine. But I want to use Firefox. Help.

I fill out all of the info to book a flight and then click on search and nothing happens. Websites for other airlines work fine. I called US Airways and they said there is some setting in Firefox that is preventing my access to the scheduling search. I tried the access from Internet explorer and all worked fine. But I want to use Firefox. Help.

Alle antwurden (2)

Madasan
Madasan
  • Moderator
  • Administrator
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Hi almavoss,

Does the scheduling window appear as a pop-up? It might be that you have pop-up blocker on and that is preventing the window from showing up.

You can find more info in this support article. Try to disable pop-up blockers and let me know if it works.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

Bewurke troch cor-el op