Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox is deleting cookies for me when I don't want it?

  • 2 antwurd
  • 0 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Morbus

more options

Every time I go out of Firefox and back in cookies get deleted. Like I have an iGoogle page and every time I sign in, go out of Firefox, and go back in I am signed out of my iGoogle page. Help?

Every time I go out of Firefox and back in cookies get deleted. Like I have an iGoogle page and every time I sign in, go out of Firefox, and go back in I am signed out of my iGoogle page. Help?

Alle antwurden (2)

more options

Hello Ben. Make sure you don't have Firefox set to delete your cookies (Tools > Options > Privacy).

If you don't have Firefox set to delete your cookies, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Be mindful that some third party software (like CCleaner, for example) may delete Firefox's cookies.

more options

Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".