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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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I just purchased the VPN but installation failed. Is this a scam ? I am using IOS 12.7.6. How can I get my money back !!!

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James beäntwurde
jeannoelwetterwald
jeannoelwetterwald

I just purchased the VPN but installation failed. Is this a scam ? I am using IOS 12.7.6. How can I get my money back !!!

I just purchased the VPN but installation failed. Is this a scam ? I am using IOS 12.7.6. How can I get my money back !!!

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James
James
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As stated on https://www.mozilla.org/products/vpn/download/ you need macOS 13.0 or later and for iPhone you need iOS 17.0 or later to run.

As Mozilla VPN is a premium product you can use the form on https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form to post a direct ticket for support.

Note the form link will only load for a Mozilla Account that has the Mozilla VPN subscription.

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In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.