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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Authentication error in VPN app on Android

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Denys beäntwurde
lene_kunert
lene_kunert

VPN app is successfully running on my laptop, but trying to activate it on my Android phone is always ending up in authentication error. Could somebody pls help, what can I do to have VPN on my phone as well?

Thanks!

VPN app is successfully running on my laptop, but trying to activate it on my Android phone is always ending up in authentication error. Could somebody pls help, what can I do to have VPN on my phone as well? Thanks!

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Denys
Denys
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Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.