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pierreblume
pierreblume

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and higher. Now, with the popularity of AI, my bank no longer supports FF version 115.37 or lower browsers. Might it be FF is not seeing the correct IP address for windows 11 OS? However, I see nowhere on my FF account to let me or FF correct this error. If this cannot be corrected, this I (and thousands of other users) will have to abandon FF for other more up to date browsers because it looks like google, ms and apple are herding their clients to stop recognizing other browsers, which do not support AI protocols.

Why does not FF recognize that my OS is windows 11, not incorrectly windows 8? This prevents me from updating to latest FF browser versions newer than 115.37 to 128 and higher. Now, with the popularity of AI, my bank no longer supports FF version 115.37 or lower browsers. Might it be FF is not seeing the correct IP address for windows 11 OS? However, I see nowhere on my FF account to let me or FF correct this error. If this cannot be corrected, this I (and thousands of other users) will have to abandon FF for other more up to date browsers because it looks like google, ms and apple are herding their clients to stop recognizing other browsers, which do not support AI protocols.

Keazen oplossing

Make sure you are not running Firefox in Compatibility mode. You can open the Properties of the Firefox desktop shortcut from the right-click context menu. Check the Compatibility tab and make sure that the compatibility mode option is not selected. See https://youtu.be/7uG8az7TPXQ

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TyDraniu
TyDraniu
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Keazen oplossing

Make sure you are not running Firefox in Compatibility mode. You can open the Properties of the Firefox desktop shortcut from the right-click context menu. Check the Compatibility tab and make sure that the compatibility mode option is not selected. See https://youtu.be/7uG8az7TPXQ

pierreblume
pierreblume Fraacheigener

Thanks to TyDraniu's reply, this is the correct and simple solution. After unchecking the compatibility with windows 8 OS in the FF properties short cut and pressing apply, I then waited and double checked a 2nd time that it was still unchecked. I then restarted the laptop and verified that FF had indeed updated to version 140.6.0 okay.

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