Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Oplost Argivearre

Sync and save data

remotesolitude beäntwurde
Barry Broughton

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.
Dit antwurd yn kontekst lêze

Keazen oplossing

You have to Stop Syncing first. Once you tell your phone to Stop Syncing, then where your name/email address was will appear the Scan and Sync. Just figured it out myself. No idea what to do if you’re trying to sync one phone and two computers…

Alle antwurden (3)

Hi Barry

Do you see your name or email address in the Firefox for iOS menu? If so, select that to see the Firefox Sync options.

I have this problem too, and when trying the above solution I am able to see the connected laptop in the list, but there is no option to scan the QR code and sync.

Keazen oplossing

You have to Stop Syncing first. Once you tell your phone to Stop Syncing, then where your name/email address was will appear the Scan and Sync. Just figured it out myself. No idea what to do if you’re trying to sync one phone and two computers…