Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Argivearre

Existing Account Setup

Toad-Hall beäntwurde
Darryl Cady

I have downloaded the new Thunderbird and not I cannot get or send email for my Spectrum Roadrunner account. Spectrum is not help at all. I am not sure what server name to use. Spectrum is IMAP type. I have all the right port numbers. I am using mail.rochester.rr.com and smtp.rochester.rr.com but I cannot receive or send email. Please help with my set up. I love Thunderbird.

Darryl

I have downloaded the new Thunderbird and not I cannot get or send email for my Spectrum Roadrunner account. Spectrum is not help at all. I am not sure what server name to use. Spectrum is IMAP type. I have all the right port numbers. I am using mail.rochester.rr.com and smtp.rochester.rr.com but I cannot receive or send email. Please help with my set up. I love Thunderbird. Darryl
Keppele skermôfbyldingen

Alle antwurden (1)

Thanks for providing your current settings, but they are not used any more.

For a rochester.rr account Spectrum state you must use the following: https://www.spectrum.net/support/internet/spectrum-email-server-settings

In 'Account Settings' Edit the 'Server Settings' to use the following:

  • Server name: mail.twc.com
  • Port: 993 (used for imap accounts)
  • User name = your full email address
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password

Edit the SMTP so it says:

  • Description: dcady rochchester.rr (means it's easier to check correct smtp is selected)
  • Server Name: mail.twc.com
  • Port: 587
  • User name: full email address
  • Authentication Method: Normal Password
  • Connection SEcurity: STARTTLS

Then Exit Thunderbird, wait a few moments for background processes to complete and then restart Thunderbird.