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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Unable to print from Toshiba Satellite w/windows 7 to HP Officejet 5255

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  • 1 hat dit probleem
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  • Lêste antwurd fan S.P.CHENEY

S.P.CHENEY
S.P.CHENEY

As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

Keazen oplossing

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.

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Alle antwurden (4)

Figure8565
Figure8565

This is going to sound like a stupid question, but have you confirmed that you can print files on your local computer, without involving Firefox?

Within Firefox, have you tried printing to PDF, to see if that works?

S.P.CHENEY
S.P.CHENEY Fraacheigener

windows 7 supports printing, but all the printer support programs must be deleted first.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

What are you seeing in the print preview when printing from the browser? see screenshot

S.P.CHENEY
S.P.CHENEY Fraacheigener

Keazen oplossing

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.