Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

update 102.6.0

  • 3 antwurd
  • 0 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan david

mear opsjes

After the update to day, i have lost all my old emails, any ideas on how to get them back? The update was 102.6.0

After the update to day, i have lost all my old emails, any ideas on how to get them back? The update was 102.6.0

Alle antwurden (3)

mear opsjes

Sometimes Thunderbird doesn't recognize profile on an update. You can check this by clicking help>moretroubleshootinginformation, scroll down to 'profiles', click 'about:profiles' - and you should see a list of profiles. If there are two, one may be yours with the account info.

mear opsjes

Hi David, Thanks for your reply, I checked the profiles and there were 2 so I changed to the other one but it made no difference. Would iI be better off deleting Thunderbird and reinstalling it? Regards Stan

mear opsjes

Reinstalling Thunderbird won't fix this. The fact that there are two profiles still indicates that some remnants are there. To verify, try looking from Windows FIle Explorer. The profiles are at c:\users\<yourid>\appdata\roaming\thunderbird\profiles. in each, look in Mail folder for info on a POP account or in imapmail folder for info on any IMAP account. My hope is that one of the profiles will have that info.