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Firefox for Windows Desktop Cannot Switch Between Tabs

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Hi,

Firefox will not let me switch between tabs using the mouse.

I can open new tabs but cannot navigate between them.

I can pin tabs and close tabs by right clicking and selecting from the menu but when I left click a tab to select it nothing happens.

It is not my mouse as this is working fine in other apps and navigating between tabs in chrome works fine.

I tried updating to the latest version of firefox (as at 15/11/22) but this has still not resolved it.

I also cannot get into settings or extensions as when I click on those it opens a new tab but I then cannot navigate to it.

Please can someone help as currently it is completely unusable.

Thanks.

G

Hi, Firefox will not let me switch between tabs using the mouse. I can open new tabs but cannot navigate between them. I can pin tabs and close tabs by right clicking and selecting from the menu but when I left click a tab to select it nothing happens. It is not my mouse as this is working fine in other apps and navigating between tabs in chrome works fine. I tried updating to the latest version of firefox (as at 15/11/22) but this has still not resolved it. I also cannot get into settings or extensions as when I click on those it opens a new tab but I then cannot navigate to it. Please can someone help as currently it is completely unusable. Thanks. G

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Does the same thing happen if you start in troubleshoot mode?

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

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Hi,

Yes I have tried troubleshoot mode (both open and refresh options and still have the issue).

I have also uninstalled and reinstalled Firefox and still have the issue.

I also did a further update so now on version 107.0 (64bit)

Any further suggestions?

I have used firefox for years without any issue on the same pc.

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Can you use the keyboard (Ctrl+PageDown/PageUp) ?

Did you try to reboot the computer ?

Boot the computer in Windows Safe Mode with network support to see if that has effect.

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Using the keyboard does nothing either (but this works in Chome). I have rebooted several times. I have also tried turning off my antivirus and firewall but still have the issue.

I will try safe mode next.

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Can you focus the Tab bar via keyboard navigation (Ctrl+L and a few times Shift+Tab) ?

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I can move between tabs using shift and tab and a blue outline moves between the tabs but it won't select any of them.

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