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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

can't login after vpn update

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caramia2002
caramia2002

After updating the app on Windows 10 64-bit, when I try to sign in, sends me to browser, where sign in completes, then tells me to return to VPN app, but it only shows endless connecting circle. I am signed into Firefox/Mozilla account, nothing has changed. This is not professional.

After updating the app on Windows 10 64-bit, when I try to sign in, sends me to browser, where sign in completes, then tells me to return to VPN app, but it only shows endless connecting circle. I am signed into Firefox/Mozilla account, nothing has changed. This is not professional.

Alle antwurden (2)

Gustavo Aguilera
Gustavo Aguilera

Hello!

Thank you for reaching out,

Try setting Mozilla Firefox as your default browser and try again, this usually resolves these kinds of issues.

I hope this helps,

caramia2002
caramia2002 Fraacheigener

It is my default browser, for 30yrs, but I "solved" it by disabling pop-ups, from the Firefox menu. I've been using it all along without doing this, so something changed with this update. Mullvad really needs to fix these kinds of problems.