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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Argivearre

Set up auto respond when the email is coming from me

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sfhowes beäntwurde
steve91
steve91

I use a 3rd party shopping cart for my business and my copy of the receipt emails show they are coming from me and to the customer. Sometimes customers will respond with a question to the order email address. If they send an email to the order receipt email address I would like an email to be automatically sent to them saying they should send the email to our support email address. How can I do that?

I use a 3rd party shopping cart for my business and my copy of the receipt emails show they are coming from me and to the customer. Sometimes customers will respond with a question to the order email address. If they send an email to the order receipt email address I would like an email to be automatically sent to them saying they should send the email to our support email address. How can I do that?

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sfhowes
sfhowes

In most cases, an autoreply is created by first making a message template, the one notifying customers, and then creating a filter that replies to the sender with the template message. In your case, it might be simpler to add a Reply-to address, i.e. the support address, to the account that sends the receipts, which is the order email address.