Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I am trying to login on a new computer and cannot. i cannot receive the verificaion

  • 2 antwurd
  • 2 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan the-edmeister

more options

I need to login on a new pc to sync. Mozilla wants to send me an email to the email address, which I no longer have access to. I also need to update my email address to a current one. What can I do?

I need to login on a new pc to sync. Mozilla wants to send me an email to the email address, which I no longer have access to. I also need to update my email address to a current one. What can I do?

Keazen oplossing

Currently there is no way to change the email address for a Sync account (aka Firefox Account). The email address is the "username" for the Firefox Account; as such it can't be changed.

As Fred mentioned, create a new Firefox Account to continue using Sync. You will need to use an older device that has your "Sync data" when setting up the new Firefox Account. Once your data is "sync'd" to the Sync server, then connect that new device.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

more options

Is there anything on the sync you are trying to recover?

It would be best to close the old sync and create a new one.

more options

Keazen oplossing

Currently there is no way to change the email address for a Sync account (aka Firefox Account). The email address is the "username" for the Firefox Account; as such it can't be changed.

As Fred mentioned, create a new Firefox Account to continue using Sync. You will need to use an older device that has your "Sync data" when setting up the new Firefox Account. Once your data is "sync'd" to the Sync server, then connect that new device.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account