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how to get back all my bookmarks and saved password after resetting my PC to Factory settings

  • 3 réponses
  • 2 ont ce problème
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  • Dernière réponse par user1068417

after resetting my PC to Factory setting i could not find my bookmarks and saved password pls i need help getting it back.

after resetting my PC to Factory setting i could not find my bookmarks and saved password pls i need help getting it back.

Toutes les réponses (3)

If you have a Mozilla Sync account, you can simply import it. If you don't, the only other way is to get the data from a backup if possible.

To get your data back from a backup, locate this folder in the backup file:

AppData\Roaming\Mozilla

and copy it to

C:\Users\[account username]\AppData\Roaming\Mozilla

If you can't do this, then there's no way to get that data back.

Firefox normally creates backup files for those things. Also, look on your desktop for a folder called; Old Firefox.

Firefox creates that backup folder when you reset firefox to the factory defaults. Resetting the PC does not.