Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can is the the firefox button on the t

  • 3 réponses
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par EXPRuss

EXPRuss
EXPRuss
more options

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can see the the firefox button on the top left corner, when I go to it the drop down list drops and there is no text, if I move down the drop down I hit where there is a slide out in that drop down and no text is there. So, to start in safe mode you need to go to the firefox button, and click on start in safe mode. I can't See safe mode or click on anything were safe mode should be.

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can see the the firefox button on the top left corner, when I go to it the drop down list drops and there is no text, if I move down the drop down I hit where there is a slide out in that drop down and no text is there. So, to start in safe mode you need to go to the firefox button, and click on start in safe mode. I can't See safe mode or click on anything were safe mode should be.

Toutes les réponses (3)

EXPRuss
EXPRuss Auteur de la question
more options

here is a screen shot

philipp
philipp
  • Moderator
more options

hello, close all firefox windows & hold the shift-key while opening firefox in order to launch it in safemode. in the first dialog just choose "continue in safemode" and go to firefox > options > advanced > general. in there disable hardware acceleration, restart firefox normally again and see if this has changed anything.

also see Upgrade your graphics drivers to use hardware acceleration and WebGL

EXPRuss
EXPRuss Auteur de la question
more options

thanks that worked