Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ouvert

Thunderbird is showing Certificate for mobile.charter.net:993 does not come from a trusted source.

jepeebles

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive email on my desktop. This started this morning. I have not made any changes to my computer, but did do an Edge update. I can check my email on my cellphone if there is a fix.

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive email on my desktop. This started this morning. I have not made any changes to my computer, but did do an Edge update. I can check my email on my cellphone if there is a fix.

Toutes les réponses (4)

What version of TB and OS?

TB Version 151.0.1 which is up to date.

Please try disabling email scanning in your AV software.

Thank you for your help. I was able to get a Certificate of Exception in settings, and this cleared my issue.

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.