Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

When I try to browse ebay.com or sprouts.com I get 'Gah. Your tab just crashed.'

  • 4 réponses
  • 0 a ce problème
  • Dernière réponse par RandomTroll
  • Ouvert

The page pops up for a second first, then this happens. They worked yesterday. It happens the same in safe mode. opera works for those sites. Firefox hasn't changed. I log firefox's output, find no errors reported. I did upgrade a few packages yesterday: fontconfig, haveged, qt5, nodejs, which .

The page pops up for a second first, then this happens. They worked yesterday. It happens the same in safe mode. opera works for those sites. Firefox hasn't changed. I log firefox's output, find no errors reported. I did upgrade a few packages yesterday: fontconfig, haveged, qt5, nodejs, which .

Toutes les réponses (4)

Hi,

Sorry to hear that. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

When I enter about:crashes into the address bar I get:


Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

It doesn't, but 'about: crashes' works: it reports that no crashes have been reported.

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.