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Firefox update deleted all of my profiles, history, bookmarks, and tabs

  • 2 réponses
  • 0 a ce problème
  • Dernière réponse par rmyeakley
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Today I was prompted to restart Firefox. When I did, I got a homepage that said "Congratulations on 150 versions of Firefox" or something like that. Then I shut my computer down. When I booted it back up, ALL of my profiles, bookmarks and web history are gone. I can't find anything on my desktop to "restore" my old settings. I'm prompted to "create new" profiles. WTF is going on?!?!

Today I was prompted to restart Firefox. When I did, I got a homepage that said "Congratulations on 150 versions of Firefox" or something like that. Then I shut my computer down. When I booted it back up, ALL of my profiles, bookmarks and web history are gone. I can't find anything on my desktop to "restore" my old settings. I'm prompted to "create new" profiles. WTF is going on?!?!

Toutes les réponses (2)

If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it. The About Profiles page will open. This page should list at least one profile and could list many.

The profile that Firefox is currently using will show:
This is the profile in use and it cannot be deleted.

Please do not delete anything here; don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.

For more information see Recover user data missing after Firefox update or reinstall.

Note: If your bookmarks are not available in another Firefox profile, see Recover lost or missing Bookmarks for other solutions.

Thank you, Paul for the reply. I was able to use the instructions under the "Recover lost or missing Bookmarks" page, to import bookmarks saved from my previous profiles using C:\Users\<your Windows login username>\AppData\Roaming\Mozilla\Firefox\Profiles\. So that has solved part of the problem. However the password manager appears to be blank as well. Are those recoverable?

Modifié le par rmyeakley

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