Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Google maps no longer showing names of places

  • 5 réponses
  • 0 a ce problème
  • 231 vues
  • Dernière réponse par jonzn4SUSE

askkatiek
askkatiek

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. 

 I am on a Surface Pro 9.

Google Maps works fine in Chrome. 

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally.

What else can I do to fix this?

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. I am on a Surface Pro 9. Google Maps works fine in Chrome. I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. What else can I do to fix this?

Toutes les réponses (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Show the issue. I see names. see screenshot

askkatiek
askkatiek Auteur de la question

Here is the screenshot

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Not seeing the issue. see screenshot

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Are you running any security software besides MS Defender?

Windows home or pro? If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

askkatiek
askkatiek Auteur de la question

Hi. I already tried troubleshooting mode. This made no impact. I am on Windows 11 Home. Please see screen shot from Chrome on the same computer showing all the labels. Also, I noticed that (see screenshot) that the ability to toggle the "Labels" at the bottom right corner doesn't work-- it is grayed out in Mozilla.

Finally, the weird thing is that the labels show for about 1 second in Mozilla and then the disappear from the map.

Any other ideas?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

see if this helps. https://www.google.com/search?q=google+maps+labels+not+showing+in+firefox&client=firefox-b-1-d&hs=Mlg9&sca_esv=993938920d5f800b&ei=qM1IaaqzEuSe5NoP7K7XuAE&ved=0ahUKEwiqp9WgstCRAxVkD1kFHWzXFRcQ4dUDCBE&uact=5&oq=google+maps+labels+not+showing+in+firefox&gs_lp=Egxnd3Mtd2l6LXNlcnAiKWdvb2dsZSBtYXBzIGxhYmVscyBub3Qgc2hvd2luZyBpbiBmaXJlZm94MgUQIRigATIFECEYoAEyBRAhGKABMgUQIRigATIFECEYqwIyBRAhGJ8FSJwkULMKWJkicAJ4AZABAJgBmgGgAe8IqgEDOS4zuAEDyAEA-AEBmAIOoAKyCcICChAAGLADGNYEGEfCAg0QABiABBiwAxhDGIoFwgILEAAYgAQYkQIYigXCAgYQABgWGB7CAgsQABiABBiGAxiKBcICBRAAGO8FwgIHECEYoAEYCpgDAIgGAZAGCZIHBDExLjOgB7JAsgcDOS4zuAenCcIHBTAuNi44yAcngAgA&sclient=gws-wiz-serp

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.