If you are using an imap account then check you have subscribed to see those folders. In Folder Pane... * Right click on the imap mail account name folder and select 'Subscribe'. * Make sure all the folders you want to see are selected and click on 'Ok' * Check the 'Account Settings' > 'Copies & Folders' for the imap account. Example: * Select: 'Place a copy in' * Select 'Other' and choose the correct 'Sent folder on the imap account name' check you have also selected to download full copies: * 'Account Settings' > Synchronisation & Storage' * click on 'Advanced' button and make sure all folders that you want to download full copies are selected. Also check you have the following selected: Using the 'Menu Bar' toolbar (that's the one with 'File, Edit, View, Go, Message etc') * View > Folders > select 'All' - uncheck all the others. If you are using 'Unified' Folders then check to see whether all the 'sent' fodlers for all the accounts are selected. * Right click on the 'Sent' Unified folder and select 'Properties' * Click on 'Choose' and for each mail account make sure the accounts 'Sent' or 'Sent Mail' - whatever it's called is selected. Click on 'Update.