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Error when using my recovery key now it won't give me the opyion too enter it

  • 1 réponse
  • 0 a ce problème
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  • Dernière réponse par Denys

Dycantos
Dycantos
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I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

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Denys
Denys
  • Top 10 Contributor
  • Moderator
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Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.