I can't seem to retrieve all of my Firefox bookmarks or passwords on this new laptop. My other one fried
Hi,
I can't seem to retrieve all of my Firefox bookmarks or passwords on this new mac laptop. My other (mac) one fried. I thought everything was saved on Firefox. Tried to sync from phone (android) too. Therefore, I'm having a hard time logging into certain accounts, which I depend on Firefox for my saved passwords. (evidently that is a thing of the past and I will now write all passwords down in a safe place. Also does anyone know why when I scroll on my mouse I have to scroll up, in order to scroll down, more importantly how can I change it back. This is a new glitch. and I'd rather not get used to it! Please help if you can.
Thank you, techno dummy Noel lol
Solution choisie
Paul, I didn't even think of my tablet. I will try that. I think ALL my bookmarks at least, are there. Thanks
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Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
Hi Paul thanks for answering. hmmm nope not using it for backup. I have mediafire for that. I am just trying to retrieve my bookmarks and passwords, as firefox saved them at least on my other laptop. I already know that all is lost that I didn't move to iCloud, mediafire, or google photos. :( I guess I thought all my bookmarks were a Firefox thing, and when I downloaded firefox on this device they would all show. When I bought a new laptop last time, they did. Thank for answering
Solution choisie
Paul, I didn't even think of my tablet. I will try that. I think ALL my bookmarks at least, are there. Thanks
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