Incompatible version : Platform verion 141.0 not compatible with min version 140.0.4 max version 140.0.4
When I try to start Thunderbirs I get the following error message
Platform verion 141.0 not compatible with min version 140.0.4 max version 140.0.4
Try reinstalling Thunderbird. I have downloaded the latest version for Windows (11) from the website but still get the same error. Up until now I have not had an issues. Any suggestions? Thanks Anthony
Solution choisie
Matt, thanks for the reply. I was pretty sure I had installed it. I simply rebotted my computer with no joy so uninstalled the version I had, rebooted and then reinstalled the downloaded version and everything now appears to work OK. Thanks for your time and thoughts Anthony
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You have downloaded it, but have you run it to install the complete new version? I have never heard of a reinstall not fixing this issue. Ever. Hence my feeling that you have not actually reinstalled the software.
Solution choisie
Matt, thanks for the reply. I was pretty sure I had installed it. I simply rebotted my computer with no joy so uninstalled the version I had, rebooted and then reinstalled the downloaded version and everything now appears to work OK. Thanks for your time and thoughts Anthony
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